if you have an urgent problem that occurs after hours or on the weekend, phone the office where you are seen, and you will reach our exchange. You will either be asked to stay on the line, or they will take your number and notify the on-call physician. Doctors alternate evening and weekend emergency calls, enabling us to always have a physician available.

In a true emergency, it is best to dial "911" (paramedics) and be taken to the emergency room of the nearest hospital where the physician on duty will begin treatment and phone our on-call physician.

Our business office is happy to discuss with you any aspects of your bill or payment schedule. You can call and speak with one of the billing personnel or make an appointment to speak with them in person.

We value our relationship with you and believe it is based on mutual trust and understanding. We make a special effort to explain everything to you regarding your condition. However, if there is something you do not fully understand we encourage you to ask questions.

Your medical record is strictly confidential. We will not give out information regarding your condition to your employer, relatives or friends without your written permission. The only exception to this is when disclosure is required by law.

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